NEOS On-Demand
NEOS REMOTE SUPPORT: 
Lightning fast response time at the speed of business.
In the Business world, time is measured in seconds and minutes. Computer down time equals lost revenue and unhappy clients. With NEOS remote support, our dedicated I.T. professionals can be investigating your problem within minutes of your call, and in most instances fix the problem without having to come on site. Productivity is restored in a fraction of the time an onsite visit would take. Better yet, NEOS Remote Support costs less than having a technician visit your business. But remote support doesn’t end with service down time. Our Remote Support Center can handle updates, optimizations, and even software installations—all through your internet connection. Now that’s service at the speed of business.
NEOS ON-SITE SERVICE:
Sometimes, the issue is just too demanding for remote support, and requires hands-on attention. With our dedicated operations Center, a technician will immediately respond to your concerns, and dispatch a technology professional right to your door. From initial call to end resolution, we can track every step of the process and allocate the right size force to diminish unwanted down time.
